1. How do I place an order?
You can browse our website, select your required products, and securely pay at checkout.

2. What payment methods do you accept?
We accept credit cards, debit cards, Apple Pay, and Google Pay.

3. Is there a minimum order amount?
There is a minimum order of £25.

4. Do you offer same-day delivery?
Yes! To qualify for same-day delivery, you must place your order before 10:30am.

5. What are the available delivery time slots?
You can choose between two delivery slots:
12:30pm – 2:30pm
6:30pm – 8:30pm

6. Where do you deliver?
Our delivery partners deliver to postcodes PO1, PO2, PO3, PO4, PO5 and PO6. If you’re outside of these post code areas, please contact us to place an order. A minimum order value would apply.

7. Is there a delivery fee?
Delivery is £4.99 for orders under £50 and free on orders over £50.

8. Is your meat and chicken halal?
Yes, all our meat and chicken are 100% halal and sourced from various halal-certified suppliers.

9. Where do you source your products from?
We work with trusted local partners to ensure fresh, high-quality meat, chicken, fruits, and vegetables.

10. Can I request specific order requirements?
If you have any specific order requirements, please leave a note at the checkout.

11. What if I miss my delivery?
Please get in touch with us as soon as possible. Depending on the products, we may be able to reschedule your delivery for the next slot.

12. How do I contact customer support?
You can reach us via email at hello@meatetc.co.uk